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Phoenix Synergy becomes your in-house IT Support.  With the  maintenance and support we provide we will optimize your Office network. As a Managed Service Provider we come to your office to help your users with Desktop PC problems, we check in on your servers, check your backups and security, we remotely resolve many problems. Phoenix Synergy focuses on the goals of your business combined with technology operations. Our teams of highly trained experts offer reliable and comprehensive system and network support.

A Managed Services Agreement ensures that the objectives/goals that you see for your organization are in-line with what we see.  Having full-coverage of your network so that it runs smoothly without calling in a support technician and wondering how long they will take, if they will take care of the problem in a timely manner, if they did everything they could to avoid the problem in the first place.  We pride ourselves on pro-active support, keeping our fingers on the pulse of your network.

Stop wondering if the level of technical IT support you are getting is adequate, contact us today and let us bring professional IT consulting to your business.

IT Services Offered

Please contact us for more information about how Phoenix Synergy solutions can meet your business needs.

Industries served (Industry specific Applications supported):

• Architecture firms (autocad/Solidworks support)
• Engineering firms (mastercam support)
• Manufacturing (shoptech, made2manage, intuitivemfg)
• Financial/Trust (Accutrust, SAS, Quickbooks, Quicken, Arius, Dynamics, Turbotax, Abacus)
• Stock Market (Bloomberg)
• Air Conditioning (Successware HVAC dispatch)
• Environmental (Element)
• Commercial Property Management (MRI)
• Paperless Management (kwiktag, Laserfiche, DocRecord)
• Business General (filemaker, Exchange, Office, Access, SQL, MySql)
• Development (change management, .Net, C#, php, asp, vb)

 

Going outside the box:

Virtualization:

• VMware ESXI
• Xen
• Fusion

OpenSource:

• PFSense (Powerful, fully featured Firewall/VPN)
• Alfresco (Sharepoint killer)
• Trixbox (Asterisk based PBX)

Phoenix Synergy is housed within a Tier 4 data center. We have the ability to provide a secure and reliable hosting environment including security monitoring, fire suppression, climate control, water detection systems, emergency power and redundant Internet backbone. With proven processes for security, disaster recovery and business continuity, we guarantee the reliability, availability and scalability needed to fuel the performance of mission critical applications.

Unparalleled Monitoring of Your office:

Full accountability of all servers/desktops on day 1.

• Any software installed.
• Update applied
• Driver updated.
• Service pack upgrade
• Hardware swapped out.
• Virus found
• System without antivirus
• Warranty out of date

All are watched and recorded in real-time

Alerts can be setup for situations such as:

• A Drive is full
• A Service is stopped
• A Fan slows down on a server
• High Temperature (Thermal) warning
• Available Bandwidth decreases
• Warranty is out of date on a laptop or server
• A malicious user is attempting access
• Antivirus not updated on a system
• Email isn’t flowing.

That’s just to name a few, that doesn’t count what we can do to simplify your:

• Inventory
• License
• Warranty
• Databases

Areas served:

• Phoenix Managed Services
• Scottsdale Managed Services
• Mesa Managed Services
• Tempe Managed Services

 

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