Marketing/SEO Questions:

Can You Guarantee Placement?

• You should always be wary of SEO companies that claim to guarantee rankings. This question is answered in detail on Google’s webmaster page: Google Webmaster Central

What do I need to do to get high rankings?

• The average herd instinct among most SEO marketers makes sheep look like independent thinkers. The fact is that SEO marketing is an ever-changing business that relies on a wide variety of techniques.

How many keywords can you get raking for our site?

• The number of keywords is technically unlimited. The ultimate goal, however, is to increase the number of relevant visitors to your site. Phoenix Synergy, therefore, focuses its efforts on highlighting search terms that bring in visitors that are ready to buy.

Do I really need SEO to get high rankings on search engines?

• The internet is a fast-moving and competitive marketplace, and you can be sure that your competitors (the sites that already rank for keywords that you are after) are using SEO techniques to get the rankings that your business deserves.

What do you use to measure success in an SEO Campaign?

• While there are many SEO companies that use only your keyword rankings as their measure of success, Phoenix Synergy prefers to measure success as an increase of business for your site. When we do our job correctly, we are not only increasing your ranking, but also advising you on every aspect of your online business’s success. What that means for you is an increase in conversion rate and an overall increase in sales.

What is Page Rank?

• Page rank is the relevance that Google assigns every website on a scale of 1-10 with 10 being the most powerful.

How long does it take to rank for a keyword  to rank once we start?

• Normally it takes two Google re-indexes.

So, what is a re-index?

• Google’s computers review every accessible website every ninety days or so, looking for any changes that have been made, such as new content, the number of links,  as well as any changes to the website’s code.

Where will I rank when you are finished with the campaign?

• We make every effort to have the keywords that are agreed to rank in one of the top 3 positions on the search engines

How long will I stay in the top 3 positions?

• We build into every campaign enough power that you could expect to stay in the top 3 positions for 6 to 9 months or longer

What is the process to get back up once we slip?

• We are watching your rankings and when we see that you are slipping we will contact you to see if the lower ranking is impacting your sales, if not we are good and if it is we will be able to give you a quote to move you back up .

How long will it take for me to move back up?

• If you have slipped one or two positions it generally can be obtained rather quickly, less than 30 days.

Will I rank on all search engines?

• We target Google, Bing/Yahoo. As a general rule, if you rank on the top 3, you will show on most of the less utilized search engines

Why should we do research?

• When we the research we can identify your top searched key phrases, and top competitors. We identify what those competitors have done to achieve their rankings, what they have done correctly and what they may have done that we can take advantage of. It also gives us the insight to how they will react once we have taken their spot away. It is our roadmap to success.

Technical/Managed Services Questions:

Is it really cheaper to outsource our IT needs?

• If you have less than 100 employees, it is considerably more cost-effective and efficient to outsource your IT needs. The amount of time it takes to keep an environment of modest size healthy throughout the work week is simply not enough to justify a full-time in-house position.

What services do you offer to cover our office completely?

• have many levels of service that range from break-fix reactionary solutions to packages that cover every aspect of your business network. For more information on the variety of IT services we offer please check our comprehensive Technical Services page located here.

What technologies do you have expertise in?

• We are a Microsoft Certified Shop, and we also deal with Cisco and many other Firewall/VPN solutions on the networking side of things. We also support Linux and Mac, but our main focus is on Microsoft.

Should we expect you to plan our growth for the long term?

Do you charge a trip fee?

• We do not charge Trip fees, weekends or holidays.

Do you charge for a full hour if it only took 15 minutes to resolve a problem?

• We charge in 15 minute increments.